1. Information We Collect

a. Information you give us

• Name, email address, and phone number entered at checkout or account registration;
• Billing address, required to issue a GST-compliant tax invoice for your purchase;
• Any message content you send us through support or contact forms;
• Your email address if you sign up for product updates or our newsletter.

b. Information collected automatically

• IP address, browser type, device information, and pages visited, collected through standard website logs and cookies;
• Order history and download activity linked to your account, so we can confirm access and assist with support requests.

c. Payment information

Payments are processed entirely by our third-party payment gateway partner. We do not collect, see, or store your card number, UPI ID, or net-banking credentials on our own servers.

2. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to keep your cart working correctly, remember your login, and understand how visitors use the site. This includes the Meta (Facebook) Pixel, which helps us measure the performance of our marketing and show relevant ads to people who have visited the Website. You can control or disable cookies through your browser settings, though some parts of the Website, such as checkout, may not function correctly without them.

3. How We Use Your Information

• To process and fulfil your order, and deliver the digital product you purchased;
• To issue GST-compliant invoices and maintain statutory business records;
• To respond to support requests and communicate about your order;
• To send product updates or offers, only if you've opted in to receive them;
• To detect and prevent fraud or misuse of the Website;
• To improve the Website based on how it's actually used.

4. Sharing of Information

We do not sell your personal information to any third party. We share information only with:

• Our payment gateway partner, to process your transaction;
• Our website hosting and email service providers, solely to operate the Website and deliver order communications;
• Meta (Facebook), in aggregated/pseudonymous form via the Pixel, for advertising measurement;
• Government or regulatory authorities, where required by law.

5. Data Retention

We retain order and invoice records for as long as required under applicable Indian tax and accounting laws. Account information is retained for as long as your account remains active, or as needed to resolve disputes and enforce our agreements.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the details below. We will respond within a reasonable time, subject to our legal obligation to retain certain records, such as tax invoices.

7. Children's Privacy

This Website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

8. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted payment processing through our gateway partner. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.